WEBVTT

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So, many, many thanks for two, I think, very complimentary

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presentations.

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I am not going to talk because I know Evgeny has to go for his taxi in

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15 minutes.

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So, I'm going to ask the two of you just to have a conversation,

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comment on each other's presentation and see are there parts where you

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are different, you would analyse the situation of smart cities

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differently.

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Just go ahead.

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Who would like to start?

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I have a question.

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So, the question I have is, suppose we do have this moment of insight

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and we all develop holistic thinking about the smart cities.

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What else would it take to fight the trends that have made it a

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reality?

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And I would argue that it's not just ideas, that we are full of bad

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ideas, that we all love efficiency and this is why cities are turning

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to companies to do more and more and that they are opting in for the

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solutions.

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Clearly, there are political and economic trends informing what's

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happening.

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And to what extent do you think there is any kind of vision for what

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to be done other than embracing complexity and holistic thinking?

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And whether you see any social movement emerging that can actually

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take these issues and turn them into a political program and if so,

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who are the allies, if any, that you see who are currently in power or

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out of power?

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I couldn't share the last part.

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I just noticed the time was too short.

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But I think, first of all, holistic thinking.

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Just to be clear, I don't think anymore that we can just sit and do

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thinking.

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We have to do and we have to get out of our homes and actually get

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involved.

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And that's why you have to bring down the barrier to participation and

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reduce the friction in the system by making it much more interesting

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and fun so it doesn't feel like you're sitting in a neighbourhood

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meeting.

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And I think that is the problem currently is the civic participation

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models that we are given by the government, by local authorities is

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broken.

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And if you look at other forms of participation that people do online,

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whether they are spending too much time on Facebook or other more

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entertaining services, and I think it's a problem of the user

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experience.

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You give the example of the app in Finland.

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I've lived in Finland myself.

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The problem with many of these tech for good stuff or social impact

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stuff is unless it's designed in a compelling manner and the user

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experience is really good, that's the first part.

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People will at least try for it and then give it benefit of doubt.

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But I think you raise a better, a more important question about the

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actual, you know, who's going to take this forward, who's going to

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make the policy changes and how are we going to create some of the

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governance, who's going to own the data and who's going to have the

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cloud, who's going to have access to the cloud.

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And I think this is where being in the EU is quite useful, because

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there are quite a few Horizon 2020 projects which are looking at the

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personal data store, for example, for Telecom Italia, where people can

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look at the provenance of their data, how far it goes into the

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database.

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We have things like Ethereum, which is like a kind of a protocol

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coming out of Bitcoin.

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There's people trying to see other forms of social contracts.

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So I feel you're much better off in Europe than being in the US and

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trying out some of these kind of much more social or community-based

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services.

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But ultimately I think the government has to do something overall in

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terms of the end user license agreement with citizens when they sign

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up for commercial providers like Google and Facebook, because I think

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that citizen cannot really mandate.

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So that's a lot of government work there.

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I think before you comment on the comment, one question I would like

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to bring in, because I think it's important, is as you said, of

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course, we have such rapid change with what's happening within smart

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cities.

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And within the European context, we are an ageing society.

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So we do have a sort of ongoing question of digital divide.

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So I've just asked, maybe in your project you have already had some

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kind of experience with this, but is this one thing that we have to

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look at policy thing.

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On the one hand, of course, maybe if we can have a car that would

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drive us without us having to do anything.

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My university is a lot in that area as well.

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We become more mobile and we have chances as an elderly or an ageing

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society.

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But we have to be able to understand data.

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We have to understand what sensors are doing with us.

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And we have to understand how to really constructively use the new

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possibilities.

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Maybe I can just ask you both to sort of draw that into one of the

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questions.

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Sure.

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I mean, there is clearly the need for all of us to become more aware

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and technologically literate.

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I mean, that I think is obvious to all of us in the room.

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I think the other danger, though, is almost the very opposite.

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If you think about the way in which many of the smart environments are

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designed, and I'm here thinking specifically of various projects now

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that design what they would call for ambient assistant living, for

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example.

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I mean, they are meant actually for old people.

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And the idea there is that your apartment is so full of sensors that

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it understands and anticipates everything you do.

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So, you know, if it senses that you want to open the window a little

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bit too much, it will prevent you from doing that because it has

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recognized that maybe it's not a good idea.

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And my fear is that, you know, this is their paradigm according to

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which everything else is being redesigned.

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So essentially we're all treated as old people who are about to do

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something, you know, that might not be in our best interest.

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It's the same with the smart car that will not let you start if it

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senses that you are tired or, you know, you might be mentally unstable

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for driving today, so it will not let you even start the ignition.

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I mean, that to me is at a very basic level of freedoms.

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That's very, I mean, it's very ugly.

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I mean, I don't want to live in a world where there is no basic

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freedom to exercise.

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I just want to add, I mean, as a designer and having designed these

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systems for a while and also now working with the British Standard

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Institute, designing the standard for some of the smart city

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framework, first of all, I personally think it's quite easy to get

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scared about many of these things because it's not very simple, these

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technologies, like a black box.

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So when you do not understand what it is and you don't trust it either

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on who's developing it or what's happening to their data, it's easier

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to create an even more, what do you call, dystopian idea around it.

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Having said that, some of the assistive environments, it's now clearly

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proved, like I was there in the ISDA conference two weeks ago in San

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Francisco, and it's clearly proved that you don't want things to be

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self -automated.

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It's actually quite dangerous for, it's like in the airplanes, the

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reason there's been quite a few crashes is the pilots do not know how

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to actually go on manual when everything is automated.

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And the same thing is going to happen with cars because if you have

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self -driving cars and suddenly forget what to do should there be an

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accident, you wouldn't even have the skills to correct it.

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So currently there are new kind of systems coming up where they want

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the human and the system to collaborate.

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It's not about who's going to automate more and whether the machine is

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going to take over the human, it's how do both people come together in

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order to create a better outcome as against each person competing with

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each other.

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And I think that's what's getting interesting now with the studies

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done that they had a human working together with Deep Blue and they

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managed to actually do a much better, they managed to defeat Deep Blue

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versus just a human alone or a machine alone.

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And I think this is where we need to get out of some of this dystopian

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way of thinking and really take the bear by the whatever and just say

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okay, this is the complexity, let's prototype it and take simple

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experiments step by step because or else we're all going to be

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scaremongering.

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Evgeny, want to comment on that?

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What about the whole issue of the empowerment and through the control

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and the ownership of data?

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Is that going to remain an issue or I think with many of these

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questions which are very political, very sensitive, but then we tend

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to get used to a kind of a state of affairs which we should better not

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get used to and we don't really do anything about it.

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What would you think about that?

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I wish it were, as you said, it would remain an issue.

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I don't think it is an issue for most people.

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Most people would not even realize that there is a basic political and

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economic question here of who owns the data that they generate and

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also whether it should be treated as a commodity that could be bought

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and sold in the market.

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That also is not obvious to most people because the current sort of

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opposition to Silicon Valley's claims that they own all of our data

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because they provide those wonderful services, their opposition to it

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is to claim that, well, we own our data and we should be able to sell

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it back to those companies and make money off of it.

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And I'm not sure I like that vision either because if you think about

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it very deeply, it means that virtually everything that you do in your

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daily life now becomes a target for auctioning.

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You can go and sell the song that you're singing in the shower this

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morning to the manufacturer of your shampoo because of course they

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would be eager to know this data to build a better shampoo to

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advertise more effectively.

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And if that's the paradigm, that we all become everyday perpetual

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participants in some kind of global auction.

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And that's not a vision of life I want to have.

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And then the question is, how can we make sure that the data that we

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generate can still be used by us and some of the communities we belong

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to, whether it's neighborhoods or cities, but it is not reduced

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necessarily to an asset that has a value not to be traded.

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Because that other option, it might seem emancipatory because it

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lessens our dependence on Google and Facebook, but it might actually

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be much worse if you think about the ultimate consequences of pursuing

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it to its ultimate conclusions.

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What does a designer say to that?

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I think build it, ship it.

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That's the only way to learn because, like I said, I think it's

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extremely important for us to start, that's why we're teaching lots of

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people different kind of skills, putting these workshops because we

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want to demystify what the technologies, what the sensors are, and

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ultimately if you've all played with Lego as kids and we've built

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things, we've built houses when we were small kids, we can also use

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these technologies to understand how these larger systems work.

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So I think it's actually a lost in translation thing where we need to

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democratize and make these technologies fun and easy so people want to

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give it a go, like if you've got a grandson or granddaughter, you

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bring an electronics kit, you sit together and you build something in

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an afternoon, which I've done with my folks.

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So it's something that is quite fun and then you can have that

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discussion as a family or as a group of friends saying, what does this

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mean?

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And then start and build something together because that's what we're

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doing right now in Sheffield, we're working with Amy who owns

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Ferrovial with 2,000 cyclists to create a wearable air pollution

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sensor for their bikes and creating a trial so people can come

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together, own their data and see how they can troubleshoot the

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infrastructure.

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Maybe a last question to the two of you because I know Evgeny's going

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to have to run for his taxi.

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How are smarter cities going to affect the cohesion of the city as a

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whole?

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I mean, we've been talking, your projects are more sort of

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neighbourhood projects, but the cohesion of a city as a whole, because

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we know from internet that in fact social media is used mostly locally

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and not really for international communication, of course also.

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But the main sort of thrust of social media is very local.

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If you take what I've said in earnest, then I would oppose the

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paradigm of the smart city that's being imposed by a bunch of

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technology companies.

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If you think outside of that framework, you can of course think of, as

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I've said, of sensors and databases and algorithms powering far more

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solidarity -based, collective solutions to problems.

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The way in which this framework is being imposed right now, it favours

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the individual consumer getting services provided to him or her by a

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bunch of companies that hide beneath the label of the smart city.

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That's what's happening.

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So in that sense, I don't see much cohesion there.

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I mean, it's the same kind of cohesion you see in the marketplace.

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It's not very cohesive unless you're auctioning together for something

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and you form a group.

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So in that sense, but again, we don't have to stick with that vision.

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It's the only way in which devices, databases, gadgets, sensors can

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make us live better.

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And this is where I think what's lacking right now is political and

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social imagination, and not the technological one.

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Technological imagination is here already.

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We just lack the ability to think of ways and also the kind of

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political interventions that would be needed to make that

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infrastructure work for citizens and not just for the companies.

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Last question, digital divide.

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Do you think that with a younger generation of politicians and policy

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makers coming up that we will see a change?

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I disagree.

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I think the older generation is actually quite tech savvy as well.

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They were actually early adopters when many other people.

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I think the younger generation has been using iPads.

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The older generation actually learned some programming, so I'm very

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happy working the older generation.

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And the second thing also is in terms of the cities themselves, I

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think there needs to be a first level better interoperability between

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cities and the systems.

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I think it's all very nice talking smart cities, but ultimately many

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of these things fail in the last mile.

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Hence, if you don't have those common standards and common objects,

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and then also tap on people's intelligence together, it's not that

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technology alone, like you said earlier, is going to solve the

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problem.

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And it requires some imagination from the government as well.

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Okay.

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Last word for Evgeny before he goes for his taxi.

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I wish there was a drone to take me there, but no.

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Okay, I think we just leave it there.

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Thank you very much, both of you.

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And thank you, of course, for Evgeny coming all the way from Berlin.

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Have to meet back again.

